Internal
Your workplace problem is still being dealt with inside your organisation.
Internal Workplace Support
Practical support while the dispute is still being handled through your employer's own process.
For employees. Not employers.
How we help
We support employees at the stage their dispute has reached — whether it is still being dealt with inside the workplace, or has moved beyond it.
External
Your dispute has moved beyond the internal process into ACAS Early Conciliation, negotiation, settlement discussions or Employment Tribunal proceedings.
External Representation
Support and representation once the dispute has moved outside your workplace.
Internal
Internal Workplace Support
Your workplace problem is still being dealt with inside your organisation.
Support at this stage is practical: understanding what is happening, responding carefully and working towards a resolution where one is possible.
Situations this often covers
- Grievances
- Disciplinary processes
- Workplace investigations
- Performance management / PIPs
- Bullying and harassment
- Discrimination
- Disability and reasonable adjustments
- Workplace conflict
- Changes to your role or working arrangements
- Redundancy processes
What this can include
- Reviewing documents and correspondence
- Understanding what is happening
- Developing strategy
- Drafting or reviewing correspondence
- Preparing grievances or responses
- Preparing for meetings
- Supporting you through the internal process
- Organising relevant information and evidence
- Considering opportunities for resolution
External
External Representation
Your dispute has moved beyond the internal process into ACAS Early Conciliation, negotiation, settlement discussions or Employment Tribunal proceedings.
Not every external dispute ends at a Tribunal hearing. Many are resolved through ACAS conciliation, negotiation or settlement, and an appropriate resolution remains the aim throughout.
Situations this often covers
- Dismissal or constructive dismissal
- Unresolved grievances or discrimination
- Settlement agreement offers
- ACAS Early Conciliation
- Employment Tribunal claims
What this can include
- Understanding the claims and issues
- ACAS Early Conciliation
- Negotiation
- Settlement strategy
- Reviewing documentation
- Case preparation
- Organising evidence
- Preparing chronologies
- Reviewing your employer's response
- Preparing your case
- Tribunal preparation
- Representation where appropriate
The workplace dispute journey
Most workplace problems never reach a Tribunal
A dispute can develop in stages. The objective is to support you at the stage yours has reached and work towards an appropriate resolution.
Problem at work
Internal workplace process
Internal Workplace Support
Possible resolution
or, where the matter remains unresolved
External dispute
ACAS Early Conciliation / negotiation — External Representation
Possible settlement
or, where necessary
Employment Tribunal
Why early support matters
What happens internally can shape what happens later
The allegations made, the responses given, the documents created, the correspondence exchanged, the evidence retained, the chronology established and the positions recorded during an internal process may all become important later — if the dispute progresses to ACAS, settlement negotiations or an Employment Tribunal.
Early support is therefore not simply about getting through one meeting or replying to one letter. It helps you approach the dispute strategically, document what is happening and protect your position should matters escalate.
Meet the Principal
Dominic Carthy
Principal, WorkplaceDisputes.uk
Dominic Carthy is an experienced workplace disputes advocate who supports employees through difficult workplace situations, from internal disputes and negotiations through to formal proceedings. His approach is practical and strategic: understand the problem, protect the employee's position and work towards the strongest achievable resolution.
WorkplaceDisputes.uk is an independent service. It is not a firm of solicitors and is not affiliated with ACAS, HM Courts & Tribunals Service or any government body.
Talk to us about what's happening at work
A confidential initial consultation is the simplest way to understand where you stand and what your options are.